Aquila’s Shore Excellence Program

A two-day consultative workshop to guide shore excursion operators to new levels of excellence

Cruise passengers have increasingly high levels of expectations from their shore experiences, and consequently, so do the cruise lines. If a destination does not measure up to these increasingly high standards, the cruise line may choose to go elsewhere, as new ports eager for cruise business are emerging regularly.

Aquila’s Shore Excellence workshop will lead tour operators through a consultative process that will:

• identify proactive approaches for tour operators to reach new levels of performance and productivity
  
• offer innovative ways to improve their own organizations
  
• identify opportunities to be more profitable
  
• develop an action plan for exceeding the increasing expectations of the cruise lines

Customized for your organization, your consultative workshop will be led by industry experts who are tour operators themselves. Your workshop will:

• only cover topics that are relevant to your unique situation
  
• provide coaching by industry experts on ways to take actions that will positively
• impact your business, from performance to profits
  
• include assessments, reports on findings and opportunities, and more